Legal and privacy

Registered office: Ralph Trustees Ltd, 116 Piccadilly, London, W1J 7BJ
Registration number: 666183316
VAT registration: 413 5529 68

The Grove collect personal information from visitors to this web site through the use of enquiry and reservation forms and every time you e-mail us your details. We also collect information automatically about your visit to our web site. You may also provide The Grove personal information using the Internet. The Grove, may use this information to contact you, by e-mail or other methods. This information may be used, for example, to inform you of special promotions from The Grove and our sister properties (the runnymede~on~thames, the athenaeum and Greengarden House). You may unsubscribe at any point by emailing to marketing@thegrove.co.uk or directly from within the emails you receive.

The Grove respects your right of privacy. If you tell us that you do not wish to have this information used we will respect your wishes. If you have any requests concerning your personal information or any queries with regard to the capture, storage and use of personal information please contact Marketing at The Grove, Chandler's Cross, Hertfordshire WD3 4TG.

Material on this website is protected by copyright which is owned by Ralph Trustees Ltd. Users may view, print and download the contents for personal use only and the contents must not be used for any commercial purposes without the permission of Ralph Trustees Ltd.

The Grove may monitor and collect the domains of visitors to our site. This information may be used for analysis and statistical purposes. As part of the new European Union privacy protection laws we are required to inform you when we use tracking features called  'cookies' on our website. Learn more...

Information you enter into our registration forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your attempted transaction, even if you don't confirm the transaction. This may be used to send operational emails to enquire as to why the purchase was not completed. We will not use this data for any other purpose, we won't store it for longer than necessary and we certainly won't share it with any other company. Our aim is simply to provide you with the highest level of service that we can.

The Grove's web site may contain links to other web sites. The Grove are not responsible for the privacy practices or content of these web sites. Any links to other web sites does not mean that The Grove endorses or accepts any responsibility for that site. Please be aware when visiting other sites that The Grove has no control over the content of that web site. Please also ensure that you have taken precautionary measures to ensure that any downloads or other material from these sites are free of any virus or any other items that may cause destruction.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

 

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